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Reservation Conflict Alerts

Channel🔔 Push (some also 📧 email if Push by Email is on)
Sent toThe booker and/or the current holder
ModuleBooking

Flags mismatches between who has booked a tool and who is actually holding it.

How to enable​

Requires the Booking module to be active for your company. No individual setting to turn on — it applies automatically to any tool with reservations. Two of the four alerts below are push-only and never fall back to email, even with Push by Email on.

Purpose​

Catches scheduling conflicts early — someone taking a tool out from under an active booking, or a booked tool not actually being available when its reservation starts — so people can sort it out before it becomes a bigger problem.

Who receives it, and when​

  • Someone took the tool you had reserved right now — sent to the booker when another user takes the tool during their active reservation slot.
  • Someone took the tool before your upcoming reservation — sent to the booker when another user takes a tool that's booked for later today or tomorrow.
  • Reserved tool still with its previous holder — sent to the current holder a few times a day (mid-morning, midday, and afternoon) if a tool with an upcoming booking hasn't been returned yet. Skipped if your company has Auto-take tools enabled, since the tool is reassigned automatically instead.
  • Your reservation's tool hasn't come back yet — the matching alert sent to the booker in the same situation.

Notification content​

Names the tool and the conflicting reservation/holder, with a deep link to the tool.