Skip to main content

Shop Order Updates

Channel📧 Email (confirmation, shipping) + 🔔 push (shipping, cancellation)
Sent toThe user who placed the order

Keeps you posted on QR label orders placed through the Shop page.

How to enable​

No setup needed — automatic for anyone who places an order in the Shop. Confirmation and shipping emails are always sent (not gated by your Push by Email setting); the shipping and cancellation pushes follow your normal push settings.

Purpose​

Lets you track an order from placement through shipping without having to check the Shop's Order History yourself.

Who receives it, and when​

  • Order confirmation — email sent immediately when you place an order, in your own language.
  • Order shipped / tracking available — a push notification plus a separate tracking email, sent when a tracking number is added to your order.
  • Order cancelled — a push notification sent if the order's status changes to cancelled.

Notification content​

Order confirmation and tracking emails identify the ordered product and, once available, the tracking number/link. The cancellation push simply confirms the order was cancelled — you can also see full order status and tracking in the Shop's Order History.